Home Care Schedule Software for Care Agencies

Home care agencies plan dozens or hundreds of visits a day, across many clients and locations, with carers out on the road. ShiftApp puts all of those visits on one schedule that managers and carers can rely on.

Home Care Employee Schedule — A Home Care Schedule on ShiftApp

Visits are shown in time order on a calendar-style schedule. You can see which carers are free and assign one to a client's visit with a single click.

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QLS has been utilising ShiftApp for over four years and found it to be the most effective product on the market to manage the level of staff this organization has on duty at any given time. We would recommend to anyone who has complex roster requirements.

John Hart
Director
Quality Lifestyle Support

Visits planned around each client

Add each client to their visits, as you add carers. Filter the schedule to see one client's week, print a schedule for each client, and export their hours to CSV. Clients who need several visits a day can have a schedule of their own, which makes it simple to check that every visit is staffed. See client scheduling.

Most clients have the same visits every week. Set a visit to repeat with its client and carer, and it stays on the schedule for the months ahead. A visit can last a few minutes or a whole night, and you can mix them on the same schedule.

Carers on the road

Carers see their visits in the ShiftApp app and are told about changes straight away, with a reminder before each shift. You can message or call any carer from their record. With shift agreements, carers accept each visit, so you can see who has seen their week and follow up with anyone who hasn't.

The memo system sends updates to all staff or to one person and shows who has opened and read each memo.

I was so pleased to discover ShiftApp, it works really well for both staff and managers. My schedule changes around the needs of our service and I find ShiftApp so adaptable.

Tracy Gallimore
Registered Manager
Cornerstone Trust

Room to grow

ShiftApp works for a handful of clients or for hundreds of staff and several schedule managers, and plans are priced by the number of employees. Changes show for every manager straight away, and the activity log shows who changed what.

ShiftApp certainly makes my life a lot easier! Before ShiftApp it was all pen 'n' paper, now it's all on screen. I would recommend it to anybody. ShiftApp helped our business grow.

Julie Littleboy
Registered Manager
Welcome Independent Living

Common questions

Where do carers find a client's key safe code or access notes?

In the client's description, which carers who can see that client can read. Anything only managers should see goes in the client's notes.

Can two carers be booked on the same visit?

Yes. Assign both carers to the visit, along with the client.

What happens when a carer calls in sick?

Record their sick leave and assign another carer to their visits. The carer you assign is told about the change straight away.

Can carers see other clients' details?

Only if you allow it. Carers see the clients on their own visits, and client telephone numbers and email addresses stay hidden from them unless you change that in your workforce settings.