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Invite Users

A guide for schedule managers, showing them how to invite employees (new users) to connect to the workforce and schedules on ShiftApp.



Invite Users ( transcript )

Hello Everybody. Please note, in this video tutorial we are using fake user data.

Inviting Users is the process by which you can give employees, and other managers, online access to your Workforce and schedules.

Any ShiftApp manager can invite users.

The number of employees, and thus users, that can be added and connected to a workforce depends on the account plan, or upgrade, of the Workforce Owner.

Employee Records with a connected user have their names displayed in bold text, on the schedule, and in the Employees list.

Employee Records without a connected user have their names displayed in normal, non-bold, text.

An Employee with an email address in their Employee Record, can be invited to ShiftApp, by clicking on the Invite User button.

A unique Job Invite Code will be emailed to them, along with instructions, inviting them to create their own ShiftApp user account to access the Workforce and schedules.

When an employee user accepts an invitation and connects, they get to see a read-only copy of the schedule and workplace information.

Whether they get to see the full schedule, or only their own shifts, depends on the various Workforce Settings chosen by the managers.

A user can maintain their own User Profile

Their email and telephone number will be visible to managers.

Users can choose to share this information with other employees if they wish.

Users can also choose to receive email notifications and reminder emails about their latest shift assignments.

Once connected with their own user account, depending on the Workforce Settings, there are more tasks an employee/user can do, including:

They are able to register their Availability for upcomming days and weeks.

And they can register their Shift Interest for upcoming shifts that they are not assigned to.

And they can register their Shift Agreement for upcoming shifts that they are assigned to.

They can submit Holiday Requests.

And they can read and respond to memos.

Users can access the latest version of their own upcoming shift assignments at anytime using the mobile website and mobile apps.

Users that are also "ShiftApp managers", as set in their Employee Record, can make changes to the workforce and schedules.

Some businesses using ShiftApp do not invite all their employees. Instead, these businesses, distribute the schedule and shift information manually using ShiftApp printouts, reports, and email. This workflow works great for them.

However, most businesses using ShiftApp will invite all employees. Their managers and employees find the system, features, and online access incredibly useful.

If you have questions feel free to get in touch with us via support@shiftapp.com. Thanks for watching.

Learn more about ShiftApp, see all the videos in the Video Library